FAQ

 

What is STOP THE WATER WHILE USING ME!?

STOP THE WATER WHILE USING ME! is the first natural cosmetics series which combines beauty care and water saving. Active, effective and made from 100% natural ingredients that meet the highest standards of certified natural cosmetics. As such, our brand represents a daily reminder to protect this precious resource as well as attend to one’s own beauty.

 

What ingredients does STOP THE WATER WHILE USING ME! use for its personal care series?

We use exclusively the best essences and oils that nature has to offer, primarily sourced from organic cultivation. And we strictly forego any use of synthetic color, fragrance and preservatives. All our products are free of silicones, parabens and mineral-based raw materials. Not only is the sustainability of the ingredients important to us, but also the quality performance of the products. That is why we are constantly working on new, sustainable organic ingredients that have a great effect on skin or hair and are more than just “organic”.

 

To what extent are the personal care products sustainable?

Firstly, our brand name calls for the sustainable use of water resources. Then, the products are offered in handy pumping dispensers, which are easily refilled, resulting in much less waste during daily care. And of course, our ingredients themselves make an important contribution, as we use only the best ingredients in our products. It goes without saying that all our products are 100% biodegradable - if they were poured into the aquarium, the next day all the fish would be swimming around happily.

 

Do the products contain chemical substances or artificial dyes?

Absolutely not! We completely forego all synthetic colors and fragrances and use exclusively natural, essential oils and essences for the perfuming of our products. Our natural care series does not contain silicones, paraffins or other mineral oil-based raw materials.

 

Is the care also suitable for sensitive skin or colored hair?

Yes, because we only use natural ingredients that do not react with the chemical substances used to color or dye hair. There are no restrictions to be aware of. The same applies to sensitive skin. In particular, the gentle care of our products benefits users with skin allergies.

 

What's the difference between STOP THE WATER WHILE USING ME! and other natural cosmetics brands?

The message. In addition to our first-class ingredients, we remind our users every day to be mindful in their handling of our valuable resources. Water is the basis of all life and yet, only 2.5% of the world's water supply is potable fresh water. Nevertheless, it is wasted every day. Our message is a direct reminder to us while we use the product – that’s what makes it so unique.

 

Why is sustainability so important to the brand?

Water is the foundation of all life and we must do everything we can to protect this precious resource. With our message, we would like to draw people's attention to a more conscious approach, particularly in countries where water scarcity and drought prevail. It is important to deal with these issues and to be aware of the fact that we can achieve great results even with small changes to our daily routine. That is why we founded the GOOD WATER PROJECTS initiative a few years ago, which allows us as a company to give something back.

 

What is the idea behind the GOODWATER PROJECTS initiative?

We are committed to a holistic philosophy of sustainability in our company. That is why we launched the GOOD WATER PROJECTS initiative, which supports intelligent drinking water projects worldwide. For more than two years, we have been helping Tanzania install fog networks, supporting an innovative drinking water project for schools in Kenya, a water kiosk in Madagascar and of course we are always looking for new projects throughout the world. By the way, with every purchase in our online store, you can donate to the GOOD WATER PROJECTS initiative.

 

How sustainable is the packaging of the care products?

Currently, we are using recyclable Bio HDPE for our packaging, but we are already working on an even more sustainable alternative. Basically, our brand has a no-waste philosophy, which is why all our products are refillable. For the hotel industry, we offer 5 liter refill canisters. Respectively, for private use, there are 2 and 5 liter canisters and in a few weeks our 500ml refills will also be available. The canisters can be returned directly to us after use, where they are cleaned and refilled.

 

STOP THE WATER WHILE USING ME! is a relatively high-priced care series. How is the price set?

All our care products are of the highest quality. There are no bulk or artificially produced ingredients from the laboratory. Each individual ingredient is hand-picked from small, fair producers and comes from the most sustainable cultivation possible. For example, the Brazil nuts we use are derived from sustainable farms in the rain forest of Peru and provide thousands of harvest workers and their families with half their annual income.

 

Lower quality may lower the price, but it does not meet our standards - our products are the best nature has to offer. And, unfortunately, it continues to be the case that natural cosmetics are more expensive than conventional cosmetics.

 

Why do the products not carry natural cosmetics seals?

Although all of our care products comply with the highest standards of current natural cosmetics systems (such as Ecocert or Natrue) -we have chosen, instead of officially certifying the end product at great expense, to invest these resources for reasons of conviction in the financing of exciting water protection projects of the GOOD WATER PROJECTS initiative.

 

Is the entire vegan range vegan?

Only our Lemon Honey Soap and the Lemon Honey Hand Balm contain honey. All other products are vegan.

 

Can I completely eliminate my water consumption when using STOP THE WATER WHILE USING ME!?

No. Our soaps, shampoos and conditioners, our shower gel, as well as our toothpaste should, like other care products, be used with water. We are more concerned about becoming aware of our attitude towards water (as well as all others entering our own bathroom). Additionally, the waste of hot water is also a waste of energy.

 

Have the products been developed using animal testing?

As a natural cosmetics brand, this topic is very close to our hearts. That is why, of course, all end products of STOP THE WATER WHILE USING ME! are 100% free from animal testing – We consider that to be out of the question and anything else would oppose our company philosophy.

 

What fragrances are there?

All the fragrances of our STOP THE WATER WHILE USING ME! products are deliberately unisex fragrances, ranging from floral-fruity to strikingly tangy.

 

How are the fragrances of the care products selected?

All fragrances are unique and are produced from diverse perfume oils through an elaborate development process. These are high-quality niche fragrances - no two fragrances are the same. We like to combine unusual ingredients that may not at first glance fit together. For example, we combine sage and cedar in our All Natural White Sage Cedar shower care. Some mixtures may seem unusual at first, but the combination is what makes them so unique and extraordinary.

 

How long does it take to develop a product?

This differs from product to product. We combine our ingredients very carefully. This process is essential for us. We decide on a formulation only when we are 100% convinced of its excellence. This can take up to one year for some products. For us, however, the time is not a deciding factor, but rather what comes out in the end.

 

Additionally, a completely sustainable supply chain is important to us. We look at every product, what we can improve and how we can develop more than just great and effective natural cosmetics. We also research how we can support exciting social and sustainable projects by purchasing from special providers. And this also takes some time.

 

Where is the product line produced?

All products are 100% Made in Germany. We carefully combine our ingredients and develop them in close collaboration with the most innovative natural cosmetics laboratory in Germany. For example, they are filled by a family business in southern Germany.

 

What must be considered when using natural cosmetics shampoos? How are the hair care products applied properly?

Conventional hair care often works with silicones, which make the hair look manicured, supple and shiny. The silicone layer on the hair surface, however, prevents the nourishing ingredients from being absorbed by the hair. This can permanently damage the hair. We do not use silicones for any hair care products, of course. Instead, we only use high-quality, nourishing and natural ingredients, such as wheat protein and coconut oil, which protect the hair and strengthen it from the inside. As a rule, the conversion from conventional hair care to natural cosmetics is known to be a process that can take up to six hair washings, depending on the hair structure. The silicone layer fixed in the hair must be completely washed out, so that the optimal natural care of the hair can take place. During this conversion phase, the hair may become brittle. For extra care and better combability, the shampoo should be used in conjunction with the appropriate conditioner (exposure time four minutes).

 

Can you travel with STOP THE WATER WHILE USING ME!?

Yes, the All Natural Cosmetics Travel Kit is perfect for on the go. The set contains shower gel, shampoo, conditioner, hand balm and body lotion, each 60ml, as well as a zip bag (allowing you to carry it as hand luggage in the plane) Now you can carry it with you throughout the whole world problem-free.

 

Are your products gluten-free?

Yes, all care products from STOP THE WATER WHILE USING ME! are gluten-free, although there is as yet no legal basis for this in the cosmetics industry, in contrast to the food industry.

 

What type of shipping do you choose for your products?

We pay attention to the global climate-neutral shipping of our products, for example via our partner DHL GoGreen. Regarding emission equalization, we also compensate for the greenhouse gases generated during transportation by supporting climate protection projects.

 

Where can I buy the products?

The products are available in the online store at stop-the-water.com and in more than 350 concept and design stores worldwide. Additionally, our products are used in more than 100 design hotels from Tokyo to New York.

 

What does the brand have planned for the future?

We are looking to continue to grow in the future, with the goal of reaching more people with our message. We want to establish ourselves as a brand that brings about the regular daily use of natural cosmetics products. It is not just about saving water. It is also important to pay attention to what is put back into the water cycle. Natural cosmetics are not only good for humans, but above all, also for nature.

 

Who is behind the products of STOP THE WATER WHILE USING ME!?

Our brand was established in the Hamburg offices of the T.D.G. Vertriebs GmbH & Co. KG, which specializes in high-quality design products. Alongside our brand STOP THE WATER WHILE USING ME! are the luxury detergent L'EAUNDRY and the delicacy label The Deli Garage.

 

To what extent does the T.D.G. Vertriebs GmbH & Co. KG additionally support sustainability?

With the T.D.G. Vertriebs GmbH & Co. KG, we pursue a holistic, sustainable corporate philosophy. For example, the production of all our branded products is geared towards maximum sustainable production - from the ingredients to the production to the climate-neutral shipping. All the products are 100% Made in Germany and most of the raw materials are from regional, small suppliers (for example, the honey used comes from Alten Land, a region in Northern Germany). In addition, parts of the total revenue of T.D.G. Vertriebs GmbH & Co. KG flows into the GOOD WATER PROJECTS initiative.